The City of Austin has officially unveiled its redesigned website, giving residents a cleaner, faster, and more intuitive way to connect with City services. The upgraded AustinTexas.gov went live the morning of March 19, 2026, marking a major milestone in the City’s effort to modernize its digital services.

Built on a new digital experience platform, the updated site introduces a streamlined layout, improved search tools, and a fully responsive design that adapts seamlessly to desktops, laptops, tablets, and mobile devices. Early visitors have already noted the simplified navigation and clearer page structure, both designed to help residents find information more quickly.

“The launch of the new and improved AustinTexas.gov has been a long time coming, and I am proud to say that the City of Austin website is now the most efficient place to connect Austinites with the information and resources they need,” said City Manager T.C. Broadnax. “We have worked hard to make everything on the site easier to find and navigate – whether that’s adopting your next pet, viewing your recycling schedule or paying your utility bill.”

A Consistent, Accessible Design Across Departments

The new platform brings a cohesive look and feel to all City departments, ensuring a consistent experience no matter where residents navigate. Accessibility was a core priority throughout the redesign, with the site built to meet high standards for users of all abilities.

Search capabilities have also been significantly upgraded. Enhanced indexing, new filtering options, and improved functionality now return more accurate results for residents seeking detailed information about programs, services, or departments.

Community Input Shaped the Final Product

The City incorporated community feedback gathered during the planning and design phases, using resident insights to guide improvements in layout, navigation, and overall usability. That collaboration continues: visitors to the new site are now being prompted to complete a short survey, offering additional feedback that will help guide future enhancements.

A Smooth Transition — With More Improvements Ahead

The launch proceeded smoothly, and the new AustinTexas.gov is now fully operational. City staff remain prepared to address any issues that may arise as residents explore the updated platform, ensuring the site continues to evolve and improve.

With its modern design and user‑centered features, the new website aims to make it easier than ever for Austinites to stay informed, access services, and engage with their city.