The Texas Education Agency (TEA) has introduced a new statewide initiative aimed at supporting students experiencing homelessness. The Texas Education for Homeless Children and Youth (TEHCY) Support program expands access to resources and technical assistance for families, educators, and school staff under the federal McKinney-Vento Homeless Assistance Act.

At the heart of the initiative is the newly launched TEHCY Support Hotline, a toll-free service providing real-time guidance from trained experts. The hotline is designed to assist with school enrollment, student support strategies, and access to available services.

“Families should never have to navigate the challenges of homelessness alone,” said TEA Commissioner Mike Morath. “Now, educators, parents, and caregivers can pick up the phone and immediately connect with someone who understands their situation and can guide them to the right resources.”

The TEHCY Support program also includes a web-based intake form for submitting questions and technical assistance requests, along with enhanced data-tracking tools to improve coordination across Texas. These new tools complement the existing TEHCY Regional Network, which partners with the state’s 20 Education Service Centers to support more than 1,200 school systems.

Key TEHCY Resources:

• TEHCY Support Hotline
  • 1-855-85TEHCY (1-855-858-3429)
  • Available Monday–Friday, 7am – 3:30pm CST
• Web-Based Intake Form
  • Accessible via the TEHCY Web Portal for submitting assistance requests
• TEHCY Regional Network
  • Regional McKinney-Vento Liaisons offer direct support, outreach, and professional development
• TEHCY Web Portal
  • Centralized access to training, compliance guidance, and practical tools for identifying and serving students experiencing homelessness

The McKinney-Vento Act mandates that school systems identify, enroll, and support students facing homelessness. TEHCY Support is designed to strengthen these efforts by streamlining access to statewide resources and expert assistance.

For more information, visit the TEHCY Web Portal.